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BS EN ISO 9241-110:2006
Ergonomics of human-system interaction. Dialogue principles
ISO 9241-110:2006 sets forth ergonomic design principles formulated in general terms (i.e. presented without reference to situations of use, application, environment or technology) and provides a framework for applying those principles to the analysis, design and evaluation of interactive systems. It is intended for the following types of users: designers of user interface development tools and style guides to be used by user interface designers; user interface designers, who will apply the guidance during the development process; developers, who will apply the guidance during design and implementation of system functionality; buyers, who will reference it during product procurement; evaluators, who are responsible for ensuring that products meet its recommendations. ISO 9241-110:2006 focuses on dialogue principles related to the ergonomic design of the dialogue between user and interactive system, and does not consider any other aspect of design such as marketing, aesthetics or corporate design.
BS EN ISO 9241-151:2008
Ergonomics of human-system interaction. Guidance on World Wide Web user interfaces
ISO 9241-151:2008 provides guidance on the human-centred design of software Web user interfaces with the aim of increasing usability. Web user interfaces address either all Internet users or closed user groups such as the members of an organization, customers and/or suppliers of a company or other specific communities of users. The recommendations given in this part of ISO 9241:2008 focus on the following aspects of the design of Web user interfaces: high-level design decisions and design strategy; content design; navigation and search; content presentation.
BS EN ISO 9241-20:2009
Ergonomics of human-system interaction. Accessibility guidelines for information/ communication technology (ICT) equipment and services
ISO 9241-20:2008 is intended for use by those responsible for planning, designing, developing, acquiring, and evaluating information/communication technology (ICT) equipment and services. It provides guidelines for improving the accessibility of ICT equipment and services such that they will have wider accessibility for use at work, in the home, and in mobile and public environments. It covers issues associated with the design of equipment and services for people with a wide range of sensory, physical and cognitive abilities, including those who are temporarily disabled, and the elderly.
BS EN ISO 9241-210:2010
Ergonomics of human-system interaction. Human-centred design for interactive systems
ISO 9241-210:2010 provides requirements and recommendations for human-centred design principles and activities throughout the life cycle of computer-based interactive systems. It is intended to be used by those managing design processes, and is concerned with ways in which both hardware and software components of interactive systems can enhance human–system interaction.
BS EN ISO 9241-300:2008
Ergonomics of human-system interaction. Introduction to electronic visual display requirements
ISO 9241-300:2008 provides an introduction to the other parts in the ISO 9241 “300” subseries, and explains its modular structure. The ISO 9241 “300” subseries establishes requirements for the ergonomic design of electronic visual displays. These requirements are stated as performance specifications, aimed at ensuring effective and comfortable viewing conditions for users with normal or adjusted‑to‑normal eyesight. Test methods and metrology, yielding conformance measurements and criteria, are provided for design evaluation. The ISO 9241 “300” subseries is applicable to the visual ergonomics design of electronic visual displays for a diversity of tasks in a wide variety of work environments.
BS EN ISO 9241-306:2008
Ergonomics of human-system interaction. Field assessment methods for electronic visual displays
ISO 9241-306:2008 establishes optical, geometrical and visual inspection methods for the assessment of a display in various contexts of use according to ISO 9241‑303.
BS EN ISO 9241-400:2007
Ergonomics of human-system interaction. Principles and requirements for physical input devices
ISO 9241-400:2006 gives guidelines for physical input devices for interactive systems. It provides guidance based on ergonomic factors for the following input devices: keyboards, mice, pucks, joysticks, trackballs, trackpads, tablets and overlays, touch sensitive screens, styli, light pens, voice controlled devices, and gesture controlled devices. It defines and formulates ergonomic principles valid for the design and use of input devices. These principles are to be used to generate recommendations for the design of products and for their use. It also defines relevant terms for the entire 400 series of ISO 9241. ISO 9241-400:2006 also determines properties of input devices relevant for usability including functional, electrical, mechanical, maintainability and safety related properties. Additionally included are aspects of interdependency with the use environment and software.
BS EN ISO 9241-410:2008
Ergonomics of human-system interaction. Physical input devices. Design criteria for products
ISO 9241-410:2008 specifies criteria based on ergonomics factors for the design of physical input devices for interactive systems including keyboards, mice, pucks, joysticks, trackballs, trackpads, tablets and overlays, touch‑sensitive screens, styli and light pens, and voice- and gesture‑controlled devices. It gives guidance on the design of these devices, taking into consideration the capabilities and limitations of users, and specifies generic design criteria for physical input devices, as well as specific criteria for each type of device. ISO 9241-410:2008 is expected to be used by the manufacturers of physical input devices, including product designers and test organizations, in determining the design characteristics of a device for its intended context of use (user population, task, software or environment, etc.). The data generated by the users of ISO 9241-410:2007 for the description of the properties of their products can be applied in the selection of a device adequate for the actual context of use on the basis of the task primitives relevant for the task of the specific user population, and for achieving the required level of efficiency and effectiveness for a given system.
ONORM EN ISO 9241-110:2008
Ergonomics of human-system interaction - Part 110: Dialogue principles (ISO 9241-110:2006)
ONORM EN ISO 9241-20:2009
Ergonomics of human-system interaction - Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services (ISO 9241-20:2008)
ONORM EN ISO 9241-300:2009
Ergonomics of human-system interaction - Part 300: Introduction to electronic visual display requirements (ISO 9241-300:2008)
ONORM EN ISO 9241-302:2009
Ergonomics of human-system interaction - Part 302: Terminology for electronic visual displays (ISO 9241-302:2008)
ONORM EN ISO 9241-303:2012
Ergonomics of human-system interaction - Part 303: Requirements for electronic visual displays (ISO 9241-303:2008)
ONORM EN ISO 9241-304:2009
Ergonomics of human-system interaction - Part 304: User performance test methods for electronic visual displays (ISO 9241-304:2008)
ONORM EN ISO 9241-305:2009
Ergonomics of human-system interaction - Part 305: Optical laboratory test methods for electronic visual displays (ISO 9241-305:2008)
ONORM EN ISO 9241-306:2009
Ergonomics of human-system interaction - Part 306: Field assessment methods for electronic visual displays (ISO 9241-306:2008)
ONORM EN ISO 9241-307:2009
Ergonomics of human-system interaction - Part 307: Analysis and compliance test methods for electronic visual displays (ISO 9241-307:2008)
ONORM EN ISO 9241-400:2007
Ergonomics of human-system interaction - Part 400: Principles and requirements for physical input devices (ISO 9241-400:2007) (FOREIGN STANDARD)
Dieser Teil von ISO 9241 enthält Leitlinien für physikalische Eingabegeräte für interaktive Systeme. Die Norm bietet Anleitung auf der Basis ergonomischer Faktoren für folgende Eingabegeräte: Tastaturen, Mäuse, Pucks, Joysticks, Rollkugeln, Trackpads, Tabletts und Overlays (Auflegemasken), Berührungsbildschirme, Griffel, Lichtstifte, sprachgesteuerte Geräte und Gestik gesteuerte Geräte (siehe 6.1.). Dieser Teil von ISO 9241 definiert und formuliert ergonomische Grundsätze für die Gestaltung Eingabegeräten und deren Benutzung. Diese Grundsätze müssen bei der Entwicklung von Empfehlungen für die Gestaltung von Produkten und deren Benutzung herangezogen werden. Für bestimmte Anwendungen, z. B. in Bereichen, in denen Sicherheit den wichtigsten Aspekt bildet, können andere, zusätzliche Grundsätze gelten und Vorrang vor den hier behandelten Grundsätzen einnehmen. Dieser Teil von ISO 9241 legt auch Merkmale von Eingabegeräten fest, die für die Gebrauchstauglichkeit von Bedeutung sind, einschließlich funktionaler, elektrischer, mechanischer und für die Instandhaltung und Sicherheit bedeutsamer Merkmale. Zudem werden Aspekte der wechselseitigen Abhängigkeit mit der Nutzungsumgebung und mit der Software behandelt. All diejenigen Merkmale, die in anderen Regelwerken und Normen geregelt sein können, werden dem Beispiel der elektrischen Merkmale entsprechend behandelt.
ONORM EN ISO 9241-410:2008
Ergonomics of human-system interaction - Part 410: Design criteria for physical input devices (ISO 9241-410:2008)
This part of ISO 9241 applies to physical input devices for interactive systems. It provides guidance based on ergonomic factors for the following devices: keyboards, mice, pucks, joysticks, trackballs, trackpads, tablets and overlays, touch sensitive screens, styli, and light pens, voice controlled devices, gesture controlled devices. This part of ISO 9241 gives guidance on the design of these devices so that the capabilities and limitations of users are considered. The guidance includes generic design criteria for physical input devices as well as specific design criteria for each type of device.
BS EN ISO 9241-302:2008
Ergonomics of human-system interaction. Terminology for electronic visual displays
ISO 9241-302:2008 provides a comprehensive terminology for electronic visual displays and explains the terms and definitions used in the other parts of ISO 9241.
BS EN ISO 9241-303:2011
Ergonomics of human-system interaction. Requirements for electronic visual displays
ISO 9241-303:2011 establishes image-quality requirements, as well as providing guidelines, for electronic visual displays. These are given in the form of generic (independent of technology, task and environment) performance specifications and recommendations that will ensure effective and comfortable viewing conditions for users with normal or adjusted-to-normal eyesight.
BS EN ISO 9241-304:2008
Ergonomics of human-system interaction. User performance test methods for electronic visual displays
ISO 9241-304:2008 provides guidance for assessing the visual ergonomics of display technologies with user performance test methods (as opposed to the optical test methods given in ISO 9241-305). Its use will help to ensure that, for a given context of use, a display meets minimum visual ergonomics requirements. It covers only visual attributes and does not address the ergonomics or usability of the whole product that houses a visual display. The main users of ISO 9241-304:2008 will be those who procure displays or who need to measure display performance during product development. Its application assumes a background in behavioural science.
BS EN ISO 9241-305:2008
Ergonomics of human-system interaction. Optical laboratory test methods for electronic visual displays
ISO 9241-305:2008 establishes optical test and expert observation methods for use in predicting the performance of a display vis-a-vis the ergonomics requirements given in ISO 9241-303.
BS EN ISO 9241-307:2008
Ergonomics of human-system interaction. Analysis and compliance test methods for electronic visual displays
ISO 9241-307:2008 establishes test methods for the analysis of a variety of visual display technologies, tasks and environments. It uses the measurement procedures of ISO 9241-305 and the generic requirements of ISO 9241-303 to define compliance routes suitable for the different technologies and intended contexts.
ISO 9241-110:2006
Ergonomics of human-system interaction - Part 110: Dialogue principles
ISO 9241-110:2006 sets forth ergonomic design principles formulated in general terms (i.e. presented without reference to situations of use, application, environment or technology) and provides a framework for applying those principles to the analysis, design and evaluation of interactive systems. It is intended for the following types of users: designers of user interface development tools and style guides to be used by user interface designers; user interface designers, who will apply the guidance during the development process; developers, who will apply the guidance during design and implementation of system functionality; buyers, who will reference it during product procurement; evaluators, who are responsible for ensuring that products meet its recommendations. ISO 9241-110:2006 focuses on dialogue principles related to the ergonomic design of the dialogue between user and interactive system, and does not consider any other aspect of design such as marketing, aesthetics or corporate design.
ISO 9241-151:2008
Ergonomics of human-system interaction - Part 151: Guidance on World Wide Web user interfaces
ISO 9241-151:2008 provides guidance on the human-centred design of software Web user interfaces with the aim of increasing usability. Web user interfaces address either all Internet users or closed user groups such as the members of an organization, customers and/or suppliers of a company or other specific communities of users. The recommendations given in this part of ISO 9241:2008 focus on the following aspects of the design of Web user interfaces: high-level design decisions and design strategy; content design; navigation and search; content presentation.
ISO 9241-20:2008
Ergonomics of human-system interaction - Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services
ISO 9241-20:2008 is intended for use by those responsible for planning, designing, developing, acquiring, and evaluating information/communication technology (ICT) equipment and services. It provides guidelines for improving the accessibility of ICT equipment and services such that they will have wider accessibility for use at work, in the home, and in mobile and public environments. It covers issues associated with the design of equipment and services for people with a wide range of sensory, physical and cognitive abilities, including those who are temporarily disabled, and the elderly.
ISO 9241-210:2010
Ergonomics of human-system interaction - Part 210: Human-centred design for interactive systems
ISO 9241-210:2010 provides requirements and recommendations for human-centred design principles and activities throughout the life cycle of computer-based interactive systems. It is intended to be used by those managing design processes, and is concerned with ways in which both hardware and software components of interactive systems can enhance human–system interaction.
ISO 9241-300:2008
Ergonomics of human-system interaction - Part 300: Introduction to electronic visual display requirements
ISO 9241-300:2008 provides an introduction to the other parts in the ISO 9241 “300” subseries, and explains its modular structure. The ISO 9241 “300” subseries establishes requirements for the ergonomic design of electronic visual displays. These requirements are stated as performance specifications, aimed at ensuring effective and comfortable viewing conditions for users with normal or adjusted‑to‑normal eyesight. Test methods and metrology, yielding conformance measurements and criteria, are provided for design evaluation. The ISO 9241 “300” subseries is applicable to the visual ergonomics design of electronic visual displays for a diversity of tasks in a wide variety of work environments.
ISO 9241-302:2008
Ergonomics of human-system interaction - Part 302: Terminology for electronic visual displays
ISO 9241-302:2008 provides a comprehensive terminology for electronic visual displays and explains the terms and definitions used in the other parts of ISO 9241.
ISO 9241-304:2008
Ergonomics of human-system interaction - Part 304: User performance test methods for electronic visual displays
ISO 9241-304:2008 provides guidance for assessing the visual ergonomics of display technologies with user performance test methods (as opposed to the optical test methods given in ISO 9241-305). Its use will help to ensure that, for a given context of use, a display meets minimum visual ergonomics requirements. The main users of ISO 9241-304:2008 will be those who procure displays or who need to measure display performance during product development.
ISO 9241-305:2008
Ergonomics of human-system interaction - Part 305: Optical laboratory test methods for electronic visual displays
ISO 9241-305:2008 establishes optical test and expert observation methods for use in predicting the performance of a display vis-a-vis the ergonomics requirements given in ISO 9241-303.
ISO 9241-306:2008
Ergonomics of human-system interaction - Part 306: Field assessment methods for electronic visual displays
ISO 9241-306:2008 establishes optical, geometrical and visual inspection methods for the assessment of a display in various contexts of use according to ISO 9241‑303.
ISO 9241-307:2008
Ergonomics of human-system interaction - Part 307: Analysis and compliance test methods for electronic visual displays
ISO 9241-307:2008 establishes test methods for the analysis of a variety of visual display technologies, tasks and environments. It uses the measurement procedures of ISO 9241-305 and the generic requirements of ISO 9241-303 to define compliance routes suitable for the different technologies and intended contexts.
ISO 9241-400:2007
Ergonomics of human-system interaction - Part 400: Principles and requirements for physical input devices
ISO 9241-400:2006 gives guidelines for physical input devices for interactive systems. It provides guidance based on ergonomic factors for the following input devices: keyboards, mice, pucks, joysticks, trackballs, trackpads, tablets and overlays, touch sensitive screens, styli, light pens, voice controlled devices, and gesture controlled devices. It defines and formulates ergonomic principles valid for the design and use of input devices. These principles are to be used to generate recommendations for the design of products and for their use. It also defines relevant terms for the entire 400 series of ISO 9241. For some applications, e.g. in areas where safety is the major concern, other additional principles may apply and take precedence over the guidance given here. ISO 9241-400:2006 also determines properties of input devices relevant for usability including functional, electrical, mechanical, maintainability and safety related properties. Additionally included are aspects of interdependency with the use environment and software.
ISO 9241-410:2008
Ergonomics of human-system interaction - Part 410: Design criteria for physical input devices
ISO 9241-410:2008 specifies criteria based on ergonomics factors for the design of physical input devices for interactive systems including keyboards, mice, pucks, joysticks, trackballs, trackpads, tablets and overlays, touch‑sensitive screens, styli and light pens, and voice- and gesture‑controlled devices. It gives guidance on the design of these devices, taking into consideration the capabilities and limitations of users, and specifies generic design criteria for physical input devices, as well as specific criteria for each type of device. ISO 9241-410:2008 is expected to be used by the manufacturers of physical input devices, including product designers and test organizations, in determining the design characteristics of a device for its intended context of use (user population, task, software or environment, etc.). The data generated by the users of ISO 9241-410:2007 for the description of the properties of their products can be applied in the selection of a device adequate for the actual context of use on the basis of the task primitives relevant for the task of the specific user population, and for achieving the required level of efficiency and effectiveness for a given system.
ISO 9241-920:2009
Ergonomics of human-system interaction - Part 920: Guidance on tactile and haptic interactions
ISO 9241-920:2009 gives recommendations for tactile and haptic hardware and software interactions. It provides guidance on the design and evaluation of hardware, software, and combinations of hardware and software interactions, including: the design/use of tactile/haptic inputs, outputs, and/or combinations of inputs and outputs, with general guidance on their design/use as well as on designing/using combinations of tactile and haptic interactions for use in combination with other modalities or as the exclusive mode of interaction; the tactile/haptic encoding of information, including textual data, graphical data and controls; the design of tactile/haptic objects, the layout of tactile/haptic space; interaction techniques. It does not provide recommendations specific to Braille, but can apply to interactions that make use of Braille. The recommendations given in ISO 9241-920:2009 are applicable to at least the controls of a virtual workspace, but they can also be applied to an entire virtual environment — consistent, in as far as possible, with the simulation requirements.
ISO/TR 16982:2002
Ergonomics of human-system interaction - Usability methods supporting human-centred design
ISO/TR 16982:2002 provides information on human-centred usability methods which can be used for design and evaluation. It details the advantages, disadvantages and other factors relevant to using each usability method. It explains the implications of the stage of the life cycle and the individual project characteristics for the selection of usability methods and provides examples of usability methods in context. The main users of ISO/TR 16982:2002 will be project managers. It therefore addresses technical human factors and ergonomics issues only to the extent necessary to allow managers to understand their relevance and importance in the design process as a whole.
ISO/TR 18529:2000
Ergonomics -- Ergonomics of human-system interaction -- Human-centred lifecycle process descriptions
This Technical Report contains a formalised model based on the human-centred processes described in ISO 13407, Human-centred design processes for interactive systems. It should be used in the specification, assessment and improvement of the human-centred processes in system development and operation. The scope of the model is based on that for ISO 13407 which has as its scope 'guidance on human-centred design activities throughout the life cycle of interactive computer-based systems'. This Technical Report is intended as guidance for those who are involved in the design, use and assessment of lifecycle processes for system, hardware and software.
ISO/TR 9241-308:2008
Ergonomics of human-system interaction - Part 308: Surface-conduction electron-emitter displays (SED)
ISO/TR 9241-308:2007 gives guidelines for surface-conduction electron-emitter displays (SED).
ISO/TR 9241-309:2008
Ergonomics of human-system interaction - Part 309: Organic light-emitting diode (OLED) displays
ISO/TR 9241-309:2008 gives guidelines for organic light‑emitting diode (OLED) displays.
ISO/TR 9241-310:2010
Ergonomics of human-system interaction - Part 310: Visibility, aesthetics and ergonomics of pixel defects
ISO/TR 9241-310:2010 provides a summary of existing knowledge on ergonomics requirements for pixel defects in electronic displays at the time of its publication. It also gives guidance on the specification of pixel defects, visibility thresholds and aesthetic requirements for pixel defects.
ISO/TS 18152:2010
Ergonomics of human-system interaction - Specification for the process assessment of human-system issues
ISO/TS 18152:2010 presents a human-systems (HS) model for use in ISO/IEC 15504-conformant assessment of the maturity of an organization in performing the processes that make a system usable, healthy and safe. It describes processes that address human-system issues and the outcomes of these processes. It details the practices and work products associated with achieving the outcomes of each process.
ISO 9241-910:2011
Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic interaction
ISO 9241-910:2011 provides a framework for understanding and communicating various aspects of tactile/haptic interaction. It defines terms, describes structures and models, and gives explanations related to the other parts of the ISO 9241 "900" subseries. It also provides guidance on how various forms of interaction can be applied to a variety of user tasks. It is applicable to all types of interactive systems making use of tactile/haptic devices and interactions.
ISO 9241-420:2011
Ergonomics of human-system interaction - Part 420: Selection of physical input devices
ISO 9241-420:2011 provides guidance for the selection of input devices for interactive systems, based on ergonomic factors, considering the limitations and capabilities of users and the specific tasks and context of use. It describes methods for selecting a device or a combination of devices for the task at hand. It can also be used for evaluating the acceptability of trade-offs under the existing conditions. The target users of ISO 9241-420:2011 are user organizations and systems integrators who tailor systems for a given context of use. It is applicable to the following input devices: keyboards, mice, pucks, joysticks, trackballs, trackpads, tablets and overlays, touch-sensitive screens, styli and light pens.
BS EN ISO 9241-420:2011
Ergonomics of human-system interaction. Selection of physical input devices
ISO 9241-420:2011 provides guidance for the selection of input devices for interactive systems, based on ergonomic factors, considering the limitations and capabilities of users and the specific tasks and context of use. It describes methods for selecting a device or a combination of devices for the task at hand. It can also be used for evaluating the acceptability of trade-offs under the existing conditions. The target users of ISO 9241-420:2011 are user organizations and systems integrators who tailor systems for a given context of use. It is applicable to the following input devices: keyboards, mice, pucks, joysticks, trackballs, trackpads, tablets and overlays, touch-sensitive screens, styli and light pens.
BS EN ISO 9241-910:2011
Ergonomics of human-system interaction. Framework for tactile and haptic interaction
ISO 9241-910:2011 provides a framework for understanding and communicating various aspects of tactile/haptic interaction. It defines terms, describes structures and models, and gives explanations related to the other parts of the ISO 9241 "900" subseries. It also provides guidance on how various forms of interaction can be applied to a variety of user tasks. It is applicable to all types of interactive systems making use of tactile/haptic devices and interactions.
ONORM EN ISO 9241-210:2010
Ergonomics of human-system interaction - Part 210: Human-centred design for interactive systems (ISO 9241-210:2010)
Dieser Teil der ISO 9241 legt Anforderungen fest und gibt Empfehlungen für menschzentrierte Gestaltungsgrundsätze und -aktivitäten für den gesamten Lebenszyklus rechnergestützter interaktiver Systeme. Er ist für Manager von Gestaltungsprozessen gedacht und behandelt Mittel, mit Hilfe derer sowohl Hardware- als auch Softwarekomponenten von interaktiven Systemen die Mensch-System-Interaktion verbessern können.
ISO 9241-303:2011
Ergonomics of human-system interaction - Part 303: Requirements for electronic visual displays
ISO 9241-303:2011 establishes image-quality requirements, as well as providing guidelines, for electronic visual displays. These are given in the form of generic (independent of technology, task and environment) performance specifications and recommendations that will ensure effective and comfortable viewing conditions for users with normal or adjusted-to-normal eyesight.
ONORM EN ISO 9241-420:2011
Ergonomics of human-system interaction - Part 420: Selection procedures for physical input devices (ISO 9241-420:2011)
ONORM EN ISO 9241-910:2011
Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic interaction (ISO 9241-910:2011)
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