ISO/IEC 19086-4:2019

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Cloud computing - Service level agreement (SLA) framework - Part 4: Components of security and of protection of PII

This document specifies security and protection of personally identifiable information components, SLOs and SQOs for cloud service level agreements (cloud SLA) including requirements and guidance.

This document is for the benefit and use of both CSPs and CSCs.

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Cloud computing - Service level agreement (SLA) framework - Part 4: Components of security and of protection of PII

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ISO/IEC 19086-4:2019

Cloud computing - Service level agreement (SLA) framework - Part 4: Components of security and of protection of PII

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