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ANSI/SIA MSD-01-2000
Mobile Security Devices Standard - Monitoring Practices for False Dispatch Prevention
This standard details the monitoring center operations and procedures accepted by the security industry as necessary to ensure a minimum of erroneous requests for public safety response. This standard is intended to provide a basis for self-regulation of entities that monitor MSDs and entities that provide products that are used for the monitoring of MSDs; and to establish criteria for the responsible use of MSD technology as it relates to interactions with public safety response agencies. This standard is intended for implementation by all entities that are involved with the monitoring of MSDs. It is meant to serve as a model for elaboration and incorporation into the policy and procedure of individual monitoring centers.
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Security Industry Association [sia]