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ISO ICS 03.120.10 - ISO 9000 and 10000- Quality Management and Assurance ISO ICS 03.120.10 - ISO 9000 and 10000- Quality Management and Assurance
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ISO ICS 03.120.10 - ISO 9000 and 10000 - QUALITY MANAGEMENT and ASSURANCE.
ISO ICS 03.120.10 - ISO 9000 and 10000 - QUALITY MANAGEMENT and ASSURANCE standards qualify for up to 20% discount on standards and documents.
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ISO 10001 / ISO 10002 / ISO 10003 / ISO/TS 10004 Customer Satisfaction Package

ISO 10001 / ISO 10002 / ISO 10003 / ISO 10004 Customer Satisfaction Package
   Price: $399.00
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ISO 10001:2007

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
   Price: $103.00
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ISO 10001:2007[S]

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations [Standard in Spanish]
   Price: $103.00
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ISO 10002:2014

Revises ISO 10002:2004*ISO 10002:2004/Cor 1:2009
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
   Price: $138.00
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ISO 10003:2007

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
   Price: $162.00
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ISO 10003:2007[S]

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations [Standard in Spanish]
   Price: $162.00
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ISO 10004:2012

Revises ISO/TS 10004:2010
Quality management - Customer satisfaction - Guidelines for monitoring and measuring
   Price: $162.00
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ISO 10004:2012[S]

Quality management - Customer satisfaction - Guidelines for monitoring and measuring [Spanish version]
   Price: $162.00
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ISO 10005:2005

Revises ISO 10005:1995
Quality management systems - Guidelines for quality plans
   Price: $138.00
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ISO 10005:2005[S]

Quality management systems - Guidelines for quality plans [Standard in Spanish]
   Price: $138.00
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