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ANSI/ARMA 19-2012
Policy Design for Managing Electronic Messages
This American National Standard sets forth the requirements for a policy guiding the management of electronic messages as records throughout their life cycle - from creation to final destruction or disposition. It extends to text-based electronic messages or communications, including e-mail (and related attachments/metadata), instant messaging, and text messaging, but it does not include requirements for video messaging, voicemail/audio-based messaging applications, and other electronic messaging platforms within the context of social media. It is for use by records and information management practitioners and educators, and it may be of interest to archivists, consultants, IT professionals, and individuals employed in a legal setting.
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The Association for Information Management Professionals [arma]
