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AIAG CQI-20:2018

Effective Problem Solving Guideline (Secured file - cannot be printed)

Preventing recurring problems and implementing corrective actions quickly and effectively is one of the main concerns in manufacturing today. This guide provides the latest thinking in problems solving available and focuses on root cause analysis and the roles of the problem solving team members in resolving difficult to diagnose issues. It also provides guidance for which quality tools are most effective at each stage of the process, ensuring you're using the right tool at the right time. This guide, when used with AIAG Effective Problem Solving Leader Guide CQI-21, provides valuable tools in helping your organization realize an increase in quality and profits.

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Automotive Industry Action Group [AIAG]


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As the voice of the U.S. standards and conformity assessment system, the American National Standards Institute (ANSI) empowers its members and constituents to strengthen the U.S. marketplace position in the global economy while helping to assure the safety and health of consumers and the protection of the environment.

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