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ISO 10001 / ISO 10002 / ISO 10003 / ISO/TS 10004 Customer Satisfaction Package

ISO 10001 / ISO 10002 / ISO 10003 / ISO 10004 Customer Satisfaction Package

The ISO 10001 / ISO 10002 / ISO 10003 / ISO 10004 Customer Satisfaction Package provides complete guidelines to planning, designing, developing, implementing, maintaining and improving customer satisfaction in an orgainization. More specifically, it addresses codes of conduct, complaint handling, dispute resolution and guidelines to monitor and measure customer satisfaction in your orgainization. The ISO 10001 / ISO 10002 / ISO 10003 / ISO 10004 Customer Satisfaction Package includes:
ISO 10001:2018
ISO 10002:2018
ISO 10003:2018
ISO 10004:2018

ISO 10001 / ISO 10002 / ISO 10003 / ISO/TS 10004 Customer Satisfaction Package includes:

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International Organization for Standardization [ISO]


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As the voice of the U.S. standards and conformity assessment system, the American National Standards Institute (ANSI) empowers its members and constituents to strengthen the U.S. marketplace position in the global economy while helping to assure the safety and health of consumers and the protection of the environment.

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