Customer Service:
Mon - Fri: 8:30 am - 6 pm EST

 Historical

ISO 10018:2012

Quality management - Guidelines on people involvement and competence

ISO 10018:2012 provides guidance on engaging people in an organization's quality management system, and on enhancing their involvement and competence within it. ISO 10018:2012 is applicable to any organization, regardless of size, type, or activity.


Content Provider
International Organization for Standardization [ISO]


Others Also Bought

ISO 10015:1999
Quality management - Guidelines for training
ISO 10004:2012
Quality management - Customer satisfaction - Guidelines for monitoring and measuring
ISO 10001 / ISO 10002 / ISO 10003 / ISO/TS 10004 Customer Satisfaction Package
ISO 10001 / ISO 10002 / ISO 10003 / ISO 10004 Customer Satisfaction Package
ANSI Logo

As the voice of the U.S. standards and conformity assessment system, the American National Standards Institute (ANSI) empowers its members and constituents to strengthen the U.S. marketplace position in the global economy while helping to assure the safety and health of consumers and the protection of the environment.

CUSTOMER SERVICE
NEW YORK OFFICE
ANSI HEADQUARTERS