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ISO 24512:2007

Activities relating to drinking water and wastewater services - Guidelines for the management of drinking water utilities and for the assessment of drinking water services

ISO 24512:2007 provides guidelines for the management of drinking water utilities and for the assessment of drinking water services.

ISO 24512:2007 is applicable to publicly and privately owned and operated water utilities. It does not favour any particular ownership or operating model.

ISO 24512:2007 addresses drinking water systems in their entirety and is applicable to systems at any level of development (e.g. on-site systems, distribution networks, treatment facilities).

The following are within the scope of ISO 24512:2007:

  • the definition of a language common to different stakeholders;
  • the definition of the components of drinking water supply systems;
  • guidelines for the management of drinking water utilities;
  • guidelines for objectives, service assessment criteria and related performance indicators, appropriate for the assessment of drinking water services.


Content Provider
International Organization for Standardization [iso]


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