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ISO 24518:2015

Activities relating to drinking water and wastewater services - Crisis management of water utilities

ISO 24518:2015 provides general guidance to water utilities to develop and implement a crisis management system.

ISO 24518:2015 may be applicable to all sizes of public or private water utilities that want to prepare, respond, and recover from a crisis.

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International Organization for Standardization [ISO]


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As the voice of the U.S. standards and conformity assessment system, the American National Standards Institute (ANSI) empowers its members and constituents to strengthen the U.S. marketplace position in the global economy while helping to assure the safety and health of consumers and the protection of the environment.

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