Customer Service:
Mon - Fri: 8:30 am - 6 pm EST

 Most recent

ISO/IEC 20000 - Information Technology Service Management Package

IT Service Management Package Parts 1 thru 6 (Save 40% off List Prices)

The ISO/IEC 20000 - Information Technology Service Management Package provides the specifications and code of practice to implement and manage an effective IT service management process. This package enables a consistent approach to effectively delivering managed services that meet business and customer requirements. It is applicable to various service departments including the service desk, service support, service delivery, operations team and all service providers in the supply chain.

ISO/IEC 20000 - Information Technology Service Management Package includes:


Content Provider
International Organization for Standardization [ISO]


Others Also Bought

ISO/IEC 27001 and 27002 IT Security Techniques Package
ISO/IEC 27001:2013 and ISO/IEC 27002:2013 - IT Security Techniques Package.
ISO/IEC 27000 Information Technology Security Techniques Collection
ISO/IEC 27000, ISO/IEC 27001, ISO/IEC 27002, ISO/IEC 27003, ISO/IEC 27004, ISO/IEC 27005, ISO/IEC 27006, ISO/IEC 27007, ISO/IEC ...
ISO/IEC 38500:2008
Corporate governance of information technology
ANSI Logo

As the voice of the U.S. standards and conformity assessment system, the American National Standards Institute (ANSI) empowers its members and constituents to strengthen the U.S. marketplace position in the global economy while helping to assure the safety and health of consumers and the protection of the environment.

CUSTOMER SERVICE
NEW YORK OFFICE
ANSI HEADQUARTERS