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DS/ISO 10001:2018

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations

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Danish Standards [ds]

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DS/ISO 10002:2018

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

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Danish Standards [ds]

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DS/ISO 10019:2005

Guidelines for the selection of quality management system consultants and use of their services

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Danish Standards [ds]

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ISO 10004:2018[S]

Quality management - Customer satisfaction - Guidelines for monitoring and measuring [Spanish version]

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International Organization for Standardization [iso]

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ISO 10013:2021[S]

Quality management systems - Guidance for documented information [Standard in Spanish]

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International Organization for Standardization [iso]


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