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ISO 10004:2018[S]

Quality management - Customer satisfaction - Guidelines for monitoring and measuring [Spanish version]

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ISO 10013:2021[S]

Quality management systems - Guidance for documented information [Standard in Spanish]

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ISO 10018:2020[S]

Quality management - Guidelines on people involvement [Spanish version]

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SS-ISO 10002:2019

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018, IDT) (Swedish Standard)

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ISO/IEC TS 33073:2017

Information technology - Process assessment - Process capability assessment model for quality management

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