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SS-ISO 10002:2019
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018, IDT) (Swedish Standard)
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Swedish Standards Institute [sis]
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Swedish Standards Institute [sis]
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Danish Standards [ds]
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Deutsches Institut für Normung [din]
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International Organization for Standardization [iso]
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Austrian Standards Institute [on]
As the voice of the U.S. standards and conformity assessment system, the American National Standards Institute (ANSI) empowers its members and constituents to strengthen the U.S. marketplace position in the global economy while helping to assure the safety and health of consumers and the protection of the environment.