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ONORM EN ISO/IEC 19796-1:2009
Information technology - Learning, education and training - Quality management, assurance and metrics - Part 1: General approach (ISO/IEC 19796-1:2005) (Austrian Standard)
ISO/IEC 19796-1 is part of a series under the general title Information technology - Learning, education and training - Qualitymanagement, assurance and metrics. ISO/IEC 19796-1 provides a common framework to describe, specify, and understand critical properties, characteristics, and metrics of quality.
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Austrian Standards Institute [on]