DS/EN 9100:2009

Aerospace series - Quality management systems - Requirements (based on ISO 9001:2000) and Quality systems - Model for quality assurance in design, development, production, installation and servicing (based on ISO 9001:1994)

additional aviation, space and defense industry requirements, definitions and notes as shown in bold,*italic text.*It is emphasized that the requirements specified in this standard are complementary (not alternative)*to contractual and applicable statutory and regulatory requirements. Should there be a conflict*between the requirements of this standard and applicable statutory or regulatory requirements, the*latter shall take precedence.*This International Standard specifies requirements for a quality management system where an organization*a) needs to demonstrate its ability to consistently provide product that meets customer and applicable*statutory and regulatory requirements, and*b) aims to enhance customer satisfaction through the effective application of the system, including*processes for continual improvement of the system and the assurance of conformity to customer and*applicable statutory and regulatory requirements.*NOTE 1 In this International Standard, the term product only applies to*a) product intended for, or required by, a customer,*b) any intended output resulting from the product realization processes.*NOTE 2 Statutory and regulatory requirements can be expressed as legal requirements.*1.2 Application*All requirements of this International Standard are generic and are intended to be applicable to all*organizations, regardless of type, size and product provided.*Where any requirement(s) of this International Standard cannot be applied due to the nature of an*organization and its product, this can be considered for exclusion.*Where exclusions are made, claims of conformity to this International Standard are not acceptable unless*these exclusions are limited to requirements within Clause 7, and such exclusions do not affect the*organization's ability, or responsibility, to provide product that meets customer and applicable statutory and*regulatory requirements.