BS 18477:2010

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Inclusive service provision. Requirements for identifying and responding to consumer vulnerability (British Standard)

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Inclusive service provision. Requirements for identifying and responding to consumer vulnerability (British Standard)

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BS 18477:2010

Inclusive service provision. Requirements for identifying and responding to consumer vulnerability (British Standard)

Are the documents at the ANSI Webstore in electronic Adobe Acrobat PDF format only?

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CUSTOMER SERVICE

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