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DS/EN ISO 9241-940:2022

Ergonomics of human-system interaction - Part 940: Evaluation of tactile and haptic interactions (ISO 9241-940:2017)

ISO 9241-940:2017*- describes the types of methods that can be used for the evaluation of haptic devices and of systems that include haptic devices,*- specifies a procedure for the evaluation of haptic interactions by a usability walkthrough or usability test (see Annex J), and*- provides guidance on the types of methods that are appropriate for the evaluation of specific attributes of haptic systems, cross-referenced to the guidance in the relevant clauses of other International Standards (see Annexes A, B, C, D, E, F and G).*It applies to the following types of interaction:*- augmented reality – information overlaid on a real scene, e.g. vibrating belt indicating distance;*- gesture control of a device or a virtual scenario;*- unidirectional interaction such as a vibrating phone or a vibrating belt;*- virtual environment – virtual space with which a user can interact with the aid of a haptic device.*ISO 9241-940:2017 applies to the following types of devices:*- gesture sensor, e.g. video that discerns 3D hand movements, touch screens that sense 2D touches;*- kinaesthetic haptic device, e.g. desktop haptic interface;*- tactile display, e.g. vibrating phone.*ISO 9241-940:2017 is not applicable to standard input devices such as keyboards, mice or track balls.*NOTE – ISO 9241 400 covers standard input devices, and ISO 9241 411 applies to the evaluation of input devices such as keyboards and mice.*ISO 9241-940:2017 can be used to identify the types of methods and measures for*- establishing benchmarks,*- establishing requirements for haptic interaction,*- identifying problems with haptic interaction (formative evaluation), and*- use of the criteria to establish whether a haptic system meets requirements (summative evaluation).


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