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DS/ETSI EN 301 549 V3.2.1:2021

Accessibility requirements for ICT products and services

The present document specifies the functional accessibility requirements applicable to ICT products and services,*together with a description of the test procedures and evaluation methodology for each accessibility requirement in a*form that is suitable for use in public procurement within Europe. The present document is intended to be used with web*based technologies, non-web technologies and hybrids that use both. It covers both software and hardware as well as*services. It is intended for use by both providers and procurers, but it is expected that it will also be of use to many*others as well.*The relationship between the present document and the essential requirements of Directive 2016/2102 on the*accessibility of the websites and mobile applications of public sector bodies [i.28] is given in Annex A.*The present document contains the necessary functional requirements and provides a reference document such that if*procedures are followed by different actors, the results of testing are similar and the interpretation of those results is*clear. The test descriptions and evaluation methodology included in the present document are elaborated to a level of*detail compliant with ISO/IEC 17007:2009 [i.14], so that conformance testing can give conclusive results.

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