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DS/ISO 22361:2022
Security and resilience - Crisis management - Guidelines
This document provides guidance on crisis management to help organizations plan, establish, maintain, review and continually improve a strategic crisis management capability. This guidance can help any organization to identify and manage a crisis. Elements for consideration include:*– context, core concepts, principles and challenges (see Clause 4);*– developing an organization’s crisis management capability (see Clause 5);*– crisis leadership (see Clause 6);*– the decision-making challenges and complexities facing a crisis team in action (see Clause 7);*– crisis communication (see Clause 8);*– training, validation and learning from crises (see Clause 9).*It is applicable to top management with strategic responsibilities for the delivery of a crisis management capability in any organization. It can also be used by those who operate under the direction of top management.*This document acknowledges the relationship and interdependencies with various disciplines but is distinct from these topics.
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