ISO 9004:2009

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Managing for the sustained success of an organization - A quality management approach

ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.

ISO 9004:2009 is not intended for certification, regulatory or contractual use.

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Managing for the sustained success of an organization - A quality management approach

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ISO 9004:2009

Managing for the sustained success of an organization - A quality management approach

Are the documents at the ANSI Webstore in electronic Adobe Acrobat PDF format only?

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