AWWA G100-2017

Water Treatment Plant Operation and Management (PDF)

This standard describes the critical requirements for the effective operation and management of drinking water treatment plants.

AWWA G200-2021

Distribution Systems Operation and Management

This standard describes critical requirements for the operation and management of potable water distribution systems, including maintenance of water quality, system management programs, and operation and maintenance of facilities, and verification.

AWWA G300-2022

AWWA G300-22 Source Water Protection

This standard describes the essential elements for the effective protection of source waters.

AWWA G400-2024

Utility Management System

The purpose of this standard is to de?ne the minimum requirements for establishing a utility management system for a water or wastewater utility that will promote continuous improvement.

AWWA G410-2023

Business Practices for Operation and Management

The purpose of this standard is to establish criteria for how the water sector develops, measures the performance of, and improves the strategic planning, resource management, and support functions necessary to create and sustain a high-performing organization. This standard describes the framework that successful utilities should use in developing and improving the performance of these business practices, including the establishment of policies and performance standards, the creation of functions and practices, the development of organization capacity and technology, and integration of functions and practices with the larger organization and its strategies.

AWWA G420-2024

Communication and Customer Relations

The purpose of this standard is to de?ne the minimum requirements for establishing an e?ective communication and customer relations plan for a water and/or wastewater utility. An e?ective plan enhances the general public perception of the utility through frequent and focused communication with utility customers and stakeholders. Among the many bene?ts of a communication and customer relations plan are increased understanding and support of sustainable rate structures; greater tolerance for service interruptions; better cooperation to keep construction projects on schedule; and improved response to customer-billing issues, resulting in timely payment of bills.

AWWA G430-2024

Security Practices for Operation and Management

The purpose of this standard is to define the minimum requirements for a protective security program for a water, wastewater, or reuse utility that will promote the protection of employee safety, public health, public safety, and public confidence.

AWWA G440-2022

Emergency Preparedness Practices

The purpose of this standard is to define the minimum emergency preparedness requirements for water, wastewater, and reclaimed water utilities and associated assets; to respond to emergencies and restore normal operations; and to minimize disruption of critical lifeline services that are essential to public health, fire protection, sanitation, economic activity, and consumer confidence.

AWWA G480-2020

Water Conservation and Efficiency Program Operation and Management

This standard describes the critical elements of an effective water conservation and efficiency program. It encompasses activities undertaken by a utility within its own operations to improve water use on the supply side upstream of customer meters through distribution system management, and on the demand side downstream of customer meters through customer billing and education practices. A program meeting this standard has the potential to impact all water users.

AWWA G481-2014 (R2020)

Reclaimed Water Program Operation and Management

This standard describes the critical requirements for the effective operation and management of a reclaimed water program. Reclaimed water, for the purposes of this standard, is treated domestic wastewater that is at all times adequately and reliably treated to the level appropriate for the end use.

AWWA G485-2020

Potable Reuse Program Operation and Management

This standard describes the critical requirements for the effective operation and management of a potable reuse water program, including both direct potable reuse (DPR) and indirect potable reuse (IPR).

AWWA G510-2021

AWWA G510-21 Wastewater Treatment Plant Operations and Management

This standard describes the essential or critical requirements for the effective operation and management of a wastewater treatment plant.

AWWA G520-2017

Wastewater Collection System Operation and Management

AWWA Operational Guide J100-2023

Risk & Resilience Management of Water & Wastewater Systems

This operational guide has been written to implement risk assessment and management best practices, as set forth in AWWA Standard J100 Risk and Resilience Management of Water and Wastewater Systems.