Most recent
AWWA M5-2017
Water Utility Management, Third Edition
Building on the previous edition of M5, which documented the fundamentals of managing a utility from managing operations and maintenance to customer service, from communication to emergency planning, and from safety regulation to financial management, the third edition focuses on the key contemporary topics of vital interest to waterûwastewater managers that go beyond basic books on waterûwastewater utility management. This update is designed to be a road map for navigating the array of resources that are already available in print, in electronic media, at conferences, and with peer utilities.
Content Provider
AWWA: American Water Works Association [awwa]
