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INCITS/ISO/IEC 19796-3:2009 (S2020)
Information Technology - Learning, Education And Training - Quality Management, Assurance And Metrics - Part 3: Reference Methods And Metrics
This part of ISO/IEC 19796 extends the reference framework for the description of quality approachesö (RFDQ) defined in ISO/IEC 19796-1 by providing a harmonized description of the methods and metrics required to implement quality management and quality assurance systems for stakeholders designing, developing, or utilizing information technology systems used for learning, education, and training.
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InterNational Committee for Information Technology Standards [incits]