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INCITS/ISO/IEC 20000-6:2017 (R2023)
Information technology - Service management - Part 6: Requirements for bodies providing audit and certification of service management systems
Specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000-1. Does not change the requirements specified in ISO/IEC 20000-1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies. A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017 in addition to the requirements in ISO/IEC 17021-1.
InterNational Committee for Information Technology Standards [incits]