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INCITS/ISO/IEC 20000-3:2019 (2023)
Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
Includes guidance on the scope definition and applicability to the requirements specified in ISO/IEC 20000-1. This document can assist in establishing whether ISO/IEC 20000-1 is applicable to an organization's circumstances. It illustrates how the scope of an SMS can be defined, irrespective of whether the organization has experience of defining the scope of other management systems. The guidance in this document can assist an organization in planning and preparing for a conformity assessment against ISO/IEC 20000-1.
CONTENT PROVIDER
InterNational Committee for Information Technology Standards [incits]
InterNational Committee for Information Technology Standards [incits]