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Most recent
INCITS/ISO/IEC TR 20000-12:2016 (2018)
Information technology - Service management - Part 12: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC
ISO/IEC TR 20000-12:2016 provides guidance on the relationship between ISO/IEC 20000 1:2011 and CMMI-SVC V1. 3 (through Maturity Level 3). Service providers can refer to this guidance as a cross-reference between the two documents to help them to plan and implement an SMS. An organization employing the practices in the indicated CMMI-SVC process areas can conform to many of the associated ISO/IEC 20000 1 requirements.
CONTENT PROVIDER
InterNational Committee for Information Technology Standards [incits]
InterNational Committee for Information Technology Standards [incits]