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ISO 13053-2:2011
Quantitative methods in process improvement - Six Sigma - Part 2: Tools and techniques
ISO 13053-2:2011 describes the tools and techniques, illustrated by factsheets, to be used at each phase of the DMAIC approach.
The methodology set out in ISO 13053-1 is generic and remains independent of any individual industrial or economic sector. This makes the tools and techniques described in ISO 13053-2:2011 applicable to any sector of activity and any size business seeking to gain a competitive advantage.
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International Organization for Standardization [iso]
International Organization for Standardization [iso]