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ISO/IEC 20000 - Information Technology Service Management Package
IT Service Management Package Parts 1 thru 6 (Save 40% off List Prices)
The ISO/IEC 20000 - Information Technology Service Management Package provides the specifications and code of practice to implement and manage an effective IT service management process. This package enables a consistent approach to effectively delivering managed services that meet business and customer requirements. It is applicable to various service departments including the service desk, service support, service delivery, operations team and all service providers in the supply chain.
ISO/IEC 20000 - Information Technology Service Management Package includes:
- ISO/IEC 20000-1:2018
- ISO/IEC 20000-2:2019
- ISO/IEC 20000-2:2019/Amd1:2020
- ISO/IEC 20000-3:2019
- ISO/IEC 20000-6:2017
- ISO/IEC TR 20000-4:2010
- ISO/IEC TS 20000-5:2022
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International Organization for Standardization [iso]
