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CSA ISO/IEC 20000-10-2019

Information technology - Service management - Part 10: Concepts and vocabulary (Adopted ISO/IEC 20000-10:2018, first edition, 2018-09)

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CSA ISO/IEC 20000-2A-2020

Amendment 1:2021 to CSA ISO/IEC 20000-2:20, Information technology - Service management - Part 2: Guidance on the application of service management systems - Amendment 1 (Adopted amendment 1:2020 to ISO/IEC 20000-2:2019)

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AS/NZS ISO/IEC 20000.1:2019

Information technology - Service management, Part 1: Service management system requirements (FOREIGN STANDARD)

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AS/NZS ISO/IEC 20000.2:2020

Information technology - Service management, Part 2: Guidance on the application of service management systems (FOREIGN STANDARD)

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AS/NZS ISO/IEC 20000.3:2020

Information technology - Service management, Part 3: Guidance on scope definition and applicability of AS/NZS ISO/IEC 20000.1 (FOREIGN STANDARD)

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